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<table style="width: 667px; text-align: center;" border="1" cellspacing="0" cellpadding="0"><tr><td colspan="2" width="667"><h1><span style="font-size: 10pt;"><span style="color: #000080;">QUALITY DYNAMICS CONSULTANCY SDN BHD</span></span></h1> <h1><em><span style="font-size: 10pt;">(Company No. 620717-P) </span></em></h1> <h1><span style="font-size: 10pt;">(PSMB Reg. No: 0938) (MoF Reg. No: 357-02064214) (MPC Reg. No: MPC(PE)80710018)</span></h1> <h1><span style="font-weight: normal;"><span style="font-size: 10pt;">WEBSITE: <a href="http://qdctraining.net/em/lt.php?c=19&m=19&nl=35&s=7df8248893856bdae2a27377b0b37386&lid=55&l=-http--www.qdc.com.my/">www.qdc.com.my</a></span><span style="font-size: 10pt;"> </span></span></h1> <h1 style="text-align: center;"><span style="font-size: 10pt;"><span style="color: #000080;">FACILITATOR – MR. TAN POR SING</span></span></h1></td></tr> <tr><td colspan="2" width="667"><h1><span style="font-size: 10pt;"><span
style="color: #000080;"><span style="font-size: 12pt;">ISO 9001:2008 QMS</span></span></span><span style="font-style: italic; font-size: 12pt; color: #000080;">(Identifying Non-conformance &</span></h1> <h1><em><span style="font-size: 10pt;"><span style="color: #000080;"><span style="font-size: 12pt;">Writing Non-conformance Statement )</span></span></span></em></h1></td></tr> <tr><td colspan="2" width="667"><p><span style="font-size: 10pt;">Did your internal auditor able to <strong>identify non conformance effectively?</strong> <strong> </strong></span></p> <p><span style="font-size: 10pt;">Proper Writing of <strong>Non Conformance Statement?</strong></span><strong><em> </em></strong></p></td></tr> <tr><td colspan="2" width="667"><p><strong><span style="font-size: 10pt;">MARCH 11, 2014
9.00 am - 5.00 pm Holiday Inn, Glenmarie</span></strong></p> <p><strong><span style="font-size: 10pt;">Early Bird By: FEBRUARY 25, 2014</span></strong><strong> </strong></p></td></tr> <tr><td width="300" valign="top"><p style="text-align: left;"> </p><p style="text-align: left;"><strong><span style="text-decoration: underline;"><span style="font-size: 10pt;"><span style="color: #008000;"><span style="text-decoration: underline;">PROGRAM CONTENT</span></span></span></span></strong></p> <p style="text-align: left;"><strong><span style="font-size: 10pt;">1. The ISO 9001: 2008 QMS Standard</span></strong></p> <p style="text-align: left;"><span style="font-size: 10pt;">- Quality Management Systems</span></p> <p style="text-align: left;"><span style="font-size: 10pt;">- Quality
Management Systems Process Model</span></p> <p style="text-align: left;"><span style="font-size: 10pt;">- Documentation Structure</span></p> <p style="text-align: left;"><span style="font-size: 10pt;">- Eight Quality Management Principles</span></p> <p style="text-align: left;"><span style="font-size: 10pt;">- The ISO 9001: 2008 Standard<strong> - </strong>Requirements</span></p> <p style="text-align: left;"> </p><p style="text-align: left;"><strong><span style="font-size: 10pt;">2. Audit Philosophy </span></strong></p> <p style="text-align: left;"><span style="font-size: 10pt;">- Attributes of an auditor</span></p> <p style="text-align: left;"><span style="font-size: 10pt;">- Image</span></p> <p style="text-align: left;"><span style="font-size: 10pt;">- Approach</span></p> <p style="text-align: left;"><span style="font-size: 10pt;">- Attitudes of auditor & auditee</span></p> <p
style="text-align: left;"><span style="font-weight: bold;"><span style="font-size: 10pt;">Group Work: Identifying Non-conformance</span></span></p> <p style="text-align: left;"> </p><p style="text-align: left;"><span style="font-size: 10pt; font-weight: bold;">3. Audit Findings: Non-conformance & Observation</span></p> <p style="text-align: left;"><span style="font-size: 10pt;"><strong>- </strong>Types of non-conformance & observation</span></p> <p style="text-align: left;"><span style="font-size: 10pt;">- Differences between a non-conformance and an </span><span style="font-size: 10pt;">observation</span></p> <p style="text-align: left;"><span style="font-size: 10pt;">- What constitutes a major non</span></p><p style="text-align: left;"><span style="font-size: 10pt;">conformance?</span></p> <p style="text-align: left;"><span style="font-size: 10pt;">- What constitutes a minor non-conformance?</span></p> <p style="text-align: left;"><span
style="font-size: 10pt;">- What constitutes an observation?</span></p> <p style="text-align: left;"> </p><p style="text-align: left;"><strong><span style="font-size: 10pt;">4. Audit reporting</span></strong></p> <p style="text-align: left;"><span style="font-size: 10pt;">- Useful phrases for writing non-conformance</span></p> <p style="text-align: left;"><span style="font-size: 10pt;">- Sample of non-conformance statements</span></p> <p style="text-align: left;"><span style="font-size: 10pt;">- Sample of non-conformance report</span></p> <p style="text-align: left;"><span style="font-size: 10pt; font-weight: bold;">Group Work: Audit Simulation Exercises</span></p> <p style="text-align: left;"> </p><p style="text-align: left;"><strong><span style="font-size: 10pt;">5. </span></strong><span style="font-size: 10pt; font-weight: bold;">Follow-up on the audit</span></p> <p style="text-align: left;"><span style="font-size: 10pt;">- Corrective
action</span></p> <p style="text-align: left;"><span style="font-size: 10pt;">- Follow-up</span></p> <p style="text-align: left;"><span style="font-size: 10pt;">- System review</span></p> <p style="text-align: left;"><span style="font-size: 10pt;">- System update</span></p> <p style="text-align: left;"><span style="font-size: 10pt;">- Record update</span></p></td> <td width="367" valign="top"><p style="text-align: left;"> </p><p style="text-align: left;"><strong><span style="text-decoration: underline;"><span style="font-size: 10pt;"><span style="color: #008000;"><span style="text-decoration: underline;">OBJECTIVES</span></span></span></span></strong></p> <p style="text-align: left;"><span style="font-size: 10pt;">At the end of this Training Programme, participants will be able to, among others:</span></p> <ul style="text-align: left;"><li><span style="font-size: 10pt;">Be able to identify non-conformance effectively</span></li><li><span
style="font-size: 10pt;">Be able to differentiate between a non-conformance & </span><span style="font-size: 10pt;">observation</span></li><li><span style="font-size: 10pt;">Be able to carry out the internal quality audit and use it productively</span></li><li><span style="font-size: 10pt;">Be able to write non-conformance reports for further action</span></li><li><span style="font-size: 10pt;">Be able to advise personnel on the requirement of the audit</span></li><li><span style="font-size: 10pt;">Be qualify as an Internal Quality Auditor of the company</span></li></ul> <p style="text-align: left;"><strong><span style="text-decoration: underline;"><span style="font-size: 10pt;"><span style="color: #008000;"><span style="text-decoration: underline;">WHO SHOULD ATTEND</span></span></span></span></strong></p> <p style="text-align: left;"><span style="font-size: 10pt;">Internal Quality Auditors, Potential Internal Quality Auditors</span></p> <p
style="text-align: left;"><span style="font-size: 10pt;"><span style="color: #008000;"><span style="text-decoration: underline;"><strong><span style="text-decoration: underline;">METHODOLOGY</span></strong> </span></span></span></p> <p style="text-align: left;"><span style="font-size: 10pt;">Power Point, Presentation, Group Discussions, Case Study & Exercises</span></p> <p style="text-align: left;"> </p><p style="text-align: left;"><span style="color: #008000; font-size: 10pt; font-weight: bold; text-decoration: underline;">INVESTMENT (Fee)</span></p> <p style="text-align: left;"><strong><span style="font-size: 10pt;">Enjoy EARLY BIRD Rate by (25/02/14) at</span></strong></p> <table style="text-align: left;" border="1" cellspacing="0" cellpadding="0"><tr><td width="88"><p><strong><span style="font-size: 10pt;">RM 745.00</span></strong></p></td> <td width="206"><p><span style="font-size: 10pt;"><strong>per participant</strong><strong> for
</strong><strong>a minimum of 2 participants from the same company</strong><strong> </strong></span></p></td></tr> <tr><td width="88"><p><span style="font-size: 10pt;"><strong>RM 795.00</strong><strong> </strong></span></p></td> <td width="206"><p><strong><span style="font-size: 10pt;">per participant</span></strong></p></td></tr></table> <h3 style="text-align: left;"><span style="font-size: 10pt;">Group Discount : RM 795.00 per participant for a minimum of 2 participants from the same company.</span></h3> <h3 style="text-align: left;"><span style="font-size: 10pt;">Standard : RM 845.00 per participant</span></h3> <h3 style="text-align: left;"><span style="font-size: 10pt; font-style: italic;">(Fee inclusive of Buffet Lunch, Refreshment, Training Bag, Handouts, </span><span style="font-size: 10pt; font-style: italic;">& Certificate of Attendance)</span></h3> <h1 style="text-align: left;"><span style="text-decoration: underline;"><span
style="font-size: 10pt;"><span style="color: #008000;"><span style="text-decoration: underline;">REGISTRATION & PAYMENT</span></span></span></span></h1> <p style="text-align: left;"> </p> <h1 style="margin: 0in 3.4pt 0.0001pt 3.75pt; text-align: center; background-position: initial initial; background-repeat: initial initial;"><span lang="ES-MX"><span style="font-size: 10pt;">Kindly contact (Cik Alwani / Ms Thang)</span></span></h1> <h1 style="margin: 0in 3.4pt 0.0001pt 3.75pt; text-align: center; background-position: initial initial; background-repeat: initial initial;"><span style="font-size: 10pt;"><span lang="ES-MX">Tel : </span><span lang="ES-MX">03-78054587 / 03-78044196</span><span lang="ES-MX"> </span></span></h1><h1 style="margin: 0in 3.4pt 0.0001pt 3.75pt; text-align: center; background-position: initial initial; background-repeat: initial initial;"><span style="font-size: 10pt;"><span lang="ES-MX">Fax: </span><span
lang="ES-MX">03-78054514</span><span lang="ES-MX"> </span></span></h1> <h1 style="margin: 0in 3.4pt 0.0001pt 3.75pt; text-align: center; background-position: initial initial; background-repeat: initial initial;"><span lang="ES-MX"><span style="font-size: 10pt;">E-mail: <a href="mailto:training@qdc.com">training@qdc.com</a>.<span style="text-decoration: underline;"><span style="color: blue;">my</span></span></span></span></h1><p><span style="font-size: 9pt; font-family: Tahoma, sans-serif; background-position: initial initial; background-repeat: initial initial;" lang="ES-MX"><strong><span style="font-size: 10pt;">Website: <span style="text-decoration: underline;"><span style="color: blue;"><a href="http://qdctraining.net/em/lt.php?c=19&m=19&nl=35&s=7df8248893856bdae2a27377b0b37386&lid=55&l=-http--www.qdc.com.my/">www.qdc.com.my</a></span></span></span></strong></span></p><p> </p><p><span style="font-size: 9pt; font-family: Tahoma, sans-serif;
background-position: initial initial; background-repeat: initial initial;" lang="ES-MX"><span style="text-decoration: underline;"><span style="color: #000000;"><strong><span style="color: #ff0000;">PSMB - 100% CLAIMABLE</span></strong></span></span></span></p><p><span style="font-size: 9pt; font-family: Tahoma, sans-serif; background-position: initial initial; background-repeat: initial initial;" lang="ES-MX"><span style="text-decoration: underline;"><span style="color: #000000;"><strong><span style="color: #ff0000;">WE ALSO PROVIDE IN-HOUSE TRAINING AND CONSULTANCY WORK</span></strong></span></span></span></p></td></tr></table>
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